FAQs
We understand it can seem complicated when ordering bespoke products for the first time. To help you through this process we’ve put together answers to questions we regularly get from customers when organising printed napkins and cutlery sleeves.
There is nothing as quick and helpful as picking up the phone and talking directly to someone with real knowledge, enthusiasm and experience so always feel you can ring and get through straight away on 01234 712121. That’s what we’re here for.
Why use personalised napkins?
Personalised napkins subtly transfer your information and branding throughout your customer experience. You will already be buying napkins and you will be genuinely surprised how cost effective it is to turn a necessary cost into something that gives you a return. You may have to order a higher quantity initially but the difference to your business will be more than worth it; especially when you will use that volume of plain napkins over a certain period anyway. You will also need to order less often and can invest this time on other aspects of the business. For events; in the words of one of our customers “the printed napkins added that extra special touch”
How can printed cutlery sleeves help your business?
The napkins are folded mechanically in a patented production technique; making them the most hygienic in the world and you can pre load your cutlery before settings; thus saving time. The printing is on the paper sleeve which gives huge scope for your branding. Why not relay information about your opening hours; special offers; feedback forms; theme nights etc on the back. Just a few ideas our customers have come up with so…get your creative hat on and make the most of this space and opportunity.
Ordering
How much are they and do you have a price list?
We do have a price list for the stock design cutlery sleeves however for the bespoke printed napkins and cutlery sleeves we don’t. Once we have helped you establish which product will best suit your needs (we often send samples to help you establish optimum style, size and thickness) we then need your logo and an idea of usage. At this stage we will quote you. As with all personalised prints, the more you have the less per unit they will be.
What do I need to do to place my order?
Our team has years of experience helping customers with their printed napkins and cutlery sleeves. They love what they do and always do their best to give great service. Here’s a full guide to the process but always feel you can ring for help at any stage on 01234 712121. You will get straight through to our team.
Step 1: Get in touch
You can call us on 01234 712121, email us on sales@templecoombe.co.uk or fill in a contact form via the website click here (https://printed-napkins.co.uk/contact-us/) . We will work with you to establish which product will best fit your requirements. Sometimes we need to send you a sample to help establish this, which we happily do at no charge. Sometimes we need your artwork or at least an idea of what you would like printed. Our team will often make suggestions which you may not have considered.
Step 2: Quotation
Once we have established what will best work for you we quote. Usually this is sent the same day or next day. This will show you a range of quantities so you can assess the effect of volume on unit price for your chosen product. Price is expressed clearly per thousand or per box and delivery is included to 1 UK mainland address. The quote also states the timescale to expect and plan.
Step 3: Send your artwork
You may have already supplied this in step 1 but if not we would need this to check everything is ok and as quoted, before you go ahead. Occasionally certain logos have to be tweaked to print as effectively and clearly as possible.
Step 4: All systems Go
When you are ready to go ahead please do a final check of the details of the product and in particular at this stage also the delivery address and timings. Please let us know any special instructions needed for delivery and if you have a deadline for an event or shop opening. Then all you need to do is sign the quotation or advise us by email. On your first order we will send you a pro forma invoice for 50% and on receipt of payment we will proof and book your job into production.
Step 5: Proofing
On your initial print run we always send a proof for you to carefully check and sign off. If you need any changes we do not charge and we will always reproof. It is really important that you check this carefully.
Step 6: Delivery
For larger deliveries and pallets, despatch will be in touch to advise you of the packing and timings. On receipt, if you love your napkins or cutlery sleeves and have been happy with our service we really appreciate you letting us know. We particularly enjoy it when our customers share pictures of the products in use. If you experience any problems we still appreciate hearing from you and will always do everything we can to help sort them.
Step 7: Final Invoice
Sent after delivery. On your first order you will receive a full V.A.T. invoice and statement deducting your pro forma payment showing the final balance owed. Payment details are listed clearly. Our payment terms are 21 days from the date of invoice. For repeat orders we can set up an account for you.
Artwork
How should I send artwork?
Ideally for the best results we need artwork in either a vectored or outlined PDF file, an Adobe Illustrator file, or an EPS file, with any pantone references for the colour(s) you want to use.
What if I don't have artwork or pantone colours?
Our team has years of experience helping customers with their printed napkins and cutlery sleeves. They love what they do and always do their best to give great service. Here’s a full guide to the process but always feel you can ring for help at any stage on 01234 712121. You will get straight through to our team.
We will help you. For a small additional charge we will get your artwork set up or redrawn in the format needed. You can choose an ink match from our pantone guide here. Please note that the substrate you are printing on will always affect the final colour shade and finish.
Delivery
How quick will they be?
Stock design cutlery sleeves can be with you the next day, branded napkins for events in 3 – 14 days depending on the volume and print type. Branded cutlery sleeves and napkins for ongoing use on larger volumes vary between 6-10 weeks.
Other Branded Products
What other printed products do you supply besides napkins & cutlery sleeves?
We have years of experience in the branded bag trade too. If you are in hospitality or events please speak with our team on 01234 712121 about our pinted paper bags and printed cotton bags.
FAQs
We understand it can seem complicated when ordering bespoke products for the first time. To help you through this process we’ve put together answers to questions we regularly get from customers when organising printed napkins and cutlery sleeves.
There is nothing as quick and helpful as picking up the phone and talking directly to someone with real knowledge, enthusiasm and experience so always feel you can ring and get through straight away on 01234 712121. That’s what we’re here for.
Why use personalised napkins?
Personalised napkins subtly transfer your information and branding throughout your customer experience. You will already be buying napkins and you will be genuinely surprised how cost effective it is to turn a necessary cost into something that gives you a return. You may have to order a higher quantity initially but the difference to your business will be more than worth it; especially when you will use that volume of plain napkins over a certain period anyway. You will also need to order less often and can invest this time on other aspects of the business. For events; in the words of one of our customers “the printed napkins added that extra special touch”
How can printed cutlery sleeves help your business?
The napkins are folded mechanically in a patented production technique; making them the most hygienic in the world and you can pre load your cutlery before settings; thus saving time. The printing is on the paper sleeve which gives huge scope for your branding. Why not relay information about your opening hours; special offers; feedback forms; theme nights etc on the back. Just a few ideas our customers have come up with so…get your creative hat on and make the most of this space and opportunity.
How much are they and do you have a price list?
We do have a price list for the stock design cutlery sleeves however for the bespoke printed napkins and cutlery sleeves we don’t. Once we have helped you establish which product will best suit your needs (we often send samples to help you establish optimum style, size and thickness) we then need your logo and an idea of usage. At this stage we will quote you. As with all personalised prints, the more you have the less per unit they will be.
What do I need to do to place my order?
Our team has years of experience helping customers with their printed napkins and cutlery sleeves. They love what they do and always do their best to give great service. Here’s a full guide to the process but always feel you can ring for help at any stage on 01234 712121. You will get straight through to our team.
Step 1: Get in touch
You can call us on 01234 712121, email us on sales@templecoombe.co.uk or fill in a contact form via the website click here (https://printed-napkins.co.uk/contact-us/) . We will work with you to establish which product will best fit your requirements. Sometimes we need to send you a sample to help establish this, which we happily do at no charge. Sometimes we need your artwork or at least an idea of what you would like printed. Our team will often make suggestions which you may not have considered.
Step 2: Quotation
Once we have established what will best work for you we quote. Usually this is sent the same day or next day. This will show you a range of quantities so you can assess the effect of volume on unit price for your chosen product. Price is expressed clearly per thousand or per box and delivery is included to 1 UK mainland address. The quote also states the timescale to expect and plan.
Step 3: Send your artwork
You may have already supplied this in step 1 but if not we would need this to check everything is ok and as quoted, before you go ahead. Occasionally certain logos have to be tweaked to print as effectively and clearly as possible.
Step 4: All systems Go
When you are ready to go ahead please do a final check of the details of the product and in particular at this stage also the delivery address and timings. Please let us know any special instructions needed for delivery and if you have a deadline for an event or shop opening. Then all you need to do is sign the quotation or advise us by email. On your first order we will send you a pro forma invoice for 50% and on receipt of payment we will proof and book your job into production.
Step 5: Proofing
On your initial print run we always send a proof for you to carefully check and sign off. If you need any changes we do not charge and we will always reproof. It is really important that you check this carefully.
Step 6: Delivery
For larger deliveries and pallets, despatch will be in touch to advise you of the packing and timings. On receipt, if you love your napkins or cutlery sleeves and have been happy with our service we really appreciate you letting us know. We particularly enjoy it when our customers share pictures of the products in use. If you experience any problems we still appreciate hearing from you and will always do everything we can to help sort them.
Step 7: Final Invoice
Sent after delivery. On your first order you will receive a full V.A.T. invoice and statement deducting your pro forma payment showing the final balance owed. Payment details are listed clearly. Our payment terms are 21 days from the date of invoice. For repeat orders we can set up an account for you.
How should I send artwork?
Ideally for the best results we need artwork in either a vectored or outlined PDF file, an Adobe Illustrator file, or an EPS file, with any pantone references for the colour(s) you want to use.
What if I don't have artwork or pantone colours?
Our team has years of experience helping customers with their printed napkins and cutlery sleeves. They love what they do and always do their best to give great service. Here’s a full guide to the process but always feel you can ring for help at any stage on 01234 712121. You will get straight through to our team.
We will help you. For a small additional charge we will get your artwork set up or redrawn in the format needed. You can choose an ink match from our pantone guide here. Please note that the substrate you are printing on will always affect the final colour shade and finish.
How quick will they be?
Stock design cutlery sleeves can be with you the next day, branded napkins for events in 3 – 14 days depending on the volume and print type. Branded cutlery sleeves and napkins for ongoing use on larger volumes vary between 6-10 weeks.
What other printed products do you supply besides napkins & cutlery sleeves?
We have years of experience in the branded bag trade too. If you are in hospitality or events please speak with our team on 01234 712121 about our pinted paper bags and printed cotton bags.
FAQs
We understand it can seem complicated when ordering bespoke products for the first time. To help you through this process we’ve put together answers to questions we regularly get from customers when organising printed napkins and cutlery sleeves.
There is nothing as quick and helpful as picking up the phone and talking directly to someone with real knowledge, enthusiasm and experience so always feel you can ring and get through straight away on 01234 712121. That’s what we’re here for.
Ordering
Q. How much are they and do you have a price list?
We do have a price list for the stock design cutlery sleeves however for the bespoke printed napkins and cutlery sleeves we don’t. Once we have helped you establish which product will best suit your needs (we often send samples to help you establish optimum style, size and thickness) we then need your logo and an idea of usage. At this stage we will quote you. As with all personalised prints, the more you have the less per unit they will be.
Q. What do I need to do to place my order?
Our team has years of experience helping customers with their printed napkins and cutlery sleeves. They love what they do and always do their best to give great service. Here’s a full guide to the process but always feel you can ring for help at any stage on 01234 712121. You will get straight through to our team.
Step 1: Get in touch
You can call us on 01234 712121, email us on sales@templecoombe.co.uk or fill in a contact form via the website click here (https://printed-napkins.co.uk/contact-us/) . We will work with you to establish which product will best fit your requirements. Sometimes we need to send you a sample to help establish this, which we happily do at no charge. Sometimes we need your artwork or at least an idea of what you would like printed. Our team will often make suggestions which you may not have considered.
Step 2: Quotation
Once we have established what will best work for you we quote. Usually this is sent the same day or next day. This will show you a range of quantities so you can assess the effect of volume on unit price for your chosen product. Price is expressed clearly per thousand or per box and delivery is included to 1 UK mainland address. The quote also states the timescale to expect and plan.
Step 3: Send your artwork
You may have already supplied this in step 1 but if not we would need this to check everything is ok and as quoted, before you go ahead. Occasionally certain logos have to be tweaked to print as effectively and clearly as possible.
Step 4: All systems Go
When you are ready to go ahead please do a final check of the details of the product and in particular at this stage also the delivery address and timings. Please let us know any special instructions needed for delivery and if you have a deadline for an event or shop opening. Then all you need to do is sign the quotation or advise us by email. On your first order we will send you a pro forma invoice for 50% and on receipt of payment we will proof and book your job into production.
Step 5: Proofing
On your initial print run we always send a proof for you to carefully check and sign off. If you need any changes we do not charge and we will always reproof. It is really important that you check this carefully.
Step 6: Delivery
For larger deliveries and pallets, despatch will be in touch to advise you of the packing and timings. On receipt, if you love your napkins or cutlery sleeves and have been happy with our service we really appreciate you letting us know. We particularly enjoy it when our customers share pictures of the products in use. If you experience any problems we still appreciate hearing from you and will always do everything we can to help sort them.
Step 7: Final Invoice
Sent after delivery. On your first order you will receive a full V.A.T. invoice and statement deducting your pro forma payment showing the final balance owed. Payment details are listed clearly. Our payment terms are 21 days from the date of invoice. For repeat orders we can set up an account for you.
Artwork
Q. How should I send artwork?
Ideally for the best results we need artwork in either a vectored or outlined PDF file, an Adobe Illustrator file, or an EPS file, with any pantone references for the colour(s) you want to use.
Q. What if I don’t have artwork or pantone colours?
We will help you. For a small additional charge we will get your artwork set up or redrawn in the format needed. You can choose an ink match from our pantone guide here. Please note that the substrate you are printing on will always affect the final colour shade and finish.
Delivery
Q. How quick will they be?
Stock design cutlery sleeves can be with you the next day, branded napkins for events in 3 – 14 days depending on the volume and print type. Branded cutlery sleeves and napkins for ongoing use on larger volumes vary between 6-10 weeks.
Other Branded Products
Q. What other printed products do you supply besides napkins & cutlery sleeves?
We have years of experience in the branded bag trade too. If you are in hospitality or events please speak with our team on 01234 712121 about our pinted paper bags and printed cotton bags.